Technical Support with German

20.10.2020

Pracovní agentura Grafton Recruitment s.r.o. hledá pro svého klienta kandidáty na pozici Technical Support with German v lokalitě .

Další informace
Do you have an interest in technology and love learning new skills?

A global leader in IT services is looking for a new member of their German technical support team, in a project related to the German energy industry.

Help investigate issues relating to problem management and provide support to users in a modern international office in the centre of Brno!

In this role, you will:
- Provide high-quality technical support to users
- Actively troubleshoot to identify, assess, record, resolve and / or escalate incidents and service requests ensuring they are handled within an agreed time limit, within agreed processes and in a professional and customer sensitive manner
-Escalate an incident or troubleshoot tickets according to the company escalation

The successful candidate should be a goal-driven and enthusiastic team player, with excellent communication skills and a proven problem-solver.

- Monthly performance benefits
- 30% premium on nightshift hours
- Meal vouchers
- Multisport card
- Makro card
- 5 weeks holiday
- Language courses
- Excellent training opportunities
- nightshift bonus if later hours are worked

ID nabídky:  528577792

Adresa nabídky: http://www.agentka.cz/cz/nabidka/528577792

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Zdroj: Grafton Recruitment s.r.o.