Executive L1/L2 Support

29.06.2024

Pracovní agentura Grafton Recruitment s.r.o. hledá pro svého klienta kandidáty na pozici Executive L1/L2 Support v lokalitě Praha.

Další informace

Are you an experienced Executive L1/L2 Technical Supporter and you would like to grow and gain more technical IT experience?

Do you speak German and English?

These will be your daily IT support responsibilities:
- Supportive Executive managers with their technical issues, both onsite and remotely
- Replying to questions: Hardware, software and network related
- Directly managing technical issues closely with the L2 Support
- Helping users to install their apps
- Troubleshooting
- Service Request management, User management
- Identification and documentation of technical issues
- Empathetic approach towards clients/internal employees and their needs
- Redirecting complex issues to higher positions
- Creation and contribution on manuals
- Goal to achieve the best customer feedback

- 5 weeks of holidays
- 4 Sick days
- Meal vouchers
- Referral bonuses
- Multisport card
- Refreshment in the office
- Work on various projects
- Professional and personal development
- Developing of linguistic skills
- Competitive salary and many other interesting benefits

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ID nabídky:  558533376

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Zdroj: Grafton Recruitment s.r.o.